DX7sound Crash and unable to save

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  • #16898
    Blazing
    Participant

    Hello i’m new here and mostly need some help
    So i decided to install I-war 2 again (GOG version as i lost my old old disk i didn’t mind re buying it fantastic old game)
    The install looked fine till i tried to boot up the game i was met with it instantly closing on me so i checked the flux.txt file to see the source of crash to find this
    DX7SOUND: [unknown] ******** fcSoundDeviceDA initialising…
    DX7SOUND: [unknown] Failed to initialise COM (Unknown error code)
    FLUX: [unknown] Cannot initialise sound device
    DX7GRAPH: [unknown] **** Terminating fcGraphicsDeviceD3D…

    I never had this before on any of my PC’s so i tried to update my sound drivers which is Realtek HD audio (for my ASUS motherboard sound realtek chip) and no luck i’m still met with this error this game always worked before on these drivers so i’m clueless what is the issue now

    I was able to boot the game by force disabling sound compleatly in the INI file (disable_sound = 1) oddly it does play the movies with sound still no issues

    So i was able to get in game but its really not the same without the pew pew and extensive amount of voice acting i always loved but then i came across another big issue… the game refused to save so… basically the game is unplayable now i got only 1 go at everything i die i have to restart everything let alone forcing me to never turn the game off i really need some help here i cant find any solutions to my two problems outside of the sound problem been extremely rare i only found one other person having it.

    Sorry for the average english its not my first language 😉

    #16900
    7upMan
    Participant

    Hi Blazing, you did install the entire DirectX package from the MS website? It should be this one here: https://www.microsoft.com/en-US/download/details.aspx?id=35

    If you did so and you still have no luck, then I hope anyone of the others can help you.

    #16902
    Blazing
    Participant

    Nope no luck there i have DX11 installed i have been looking around a bit with my sound codec for my motherboard it seems it only supports from vista to win 10 no XP support but considering my last PC build ran the same drivers and on win 7 like i do right now i don’t know why its screwing up…

    Just digging some info here like everything works with 0 errors but sound and saving the game i was able to play the game perfectly without sound but it feels empty and not been able to save makes it pointless.

    #16903
    7upMan
    Participant

    You might have DX11 installed, ybut you still need the DX package for legacy games. What you need to consider is that the standard Windows setup does *not* contain the complete DX package. There are files missing, and that might very well be the ones that cause this error.

    Also, what I completely forgot: Can you post your config (hardware and software)?

    #16905
    admin
    Keymaster

    If you have no sound and you cannot save, it almost sounds like a permission issue for me.

    Newer windows versions have the so called DEP (Data Execution Prevention) which interferes with the game. It could also be that your antivirus is blocking access to some things needed by the game.

    I would try either:

    -Disabling the DEP
    -or adding bin/release/loader.exe in the game folder to the DEP exception list: http://windows.microsoft.com/en-US/windows7/Change-Data-Execution-Prevention-settings?SignedIn=1

    If that doesn’t work, try disabling your antivirus and then starting the game.

    I know others reported in the past that they couldn’t save but no one really found a solution for this yet. There has to be a way, though.


    Space. The final frontier.

    #16907
    7upMan
    Participant

    Oh, and what about compatibility settings? Do you run the game as Admin? What compatibility mode did you try (Win95, 98, XP…)?

    #16909
    admin
    Keymaster

    Right, I didn’t even think about that. Someone on the GOG forums had the same problem and solved it by running the game as admin.

    http://www.gog.com/forum/independence_war_series/problem_cannot_save_options


    Space. The final frontier.

    #16913
    Blazing
    Participant

    Well i tried the package it wont install anything saying i got everything up to date.

    My hardware is as followed:
    Motherboard: ASUS Sabertooth Z87
    Onboard Sound Chip/codec: ALC1150
    CPU: Intel Core I7-4770K 3.50Ghz (stock settings not overclocked don’t need to yet)
    Memory: 8×2 Corsair Vengeance 1886 Mhz (set to 1886 Mhz in the bios)
    GPU: Sapphire R9 280X 3GB GDDR5 TOXIC

    Software as followed:
    Windows 7 Professional 64bit
    Audio software: Realtek HD Audio R2.72
    Graphics software: AMD Catalyst Control Center V14.10-140415a-170730E (V14.4)
    Anti virus and protection layers: Kaspersky Anti Virus 2015, Malwarebytes Anti Malware, Malwarebytes Anti-Expoit Free

    A included my flux log created with the crash for additional info with PC name cencored for privacy
    Also where are exactly the save files saved?
    maybe i can try to fix the saving to begin with.
    Edit: i saw i made the post late i try the stuff posted before this i report on that soon

    #16915
    Blazing
    Participant

    DEP is not the problem it didn’t change my sound crash problem and the game still only runs if i disable it in the flux.ini file as for saving it seems to be a odd deal i got everything set on XP compatibility but it still does the same thing where it boots up as admin goes basic theme i get a black screen flash for a half second watched my process manager i see loader.exe and then it disappears a half second later going back to my normal windows theme with the same flux error report every single time where it errors on the sound and force closes the game.

    Note that i have set every single exe ran as admin and XP just to make sure the game is installed on my D games drive windows 7 is installed on C with only my hardware related software and work programs.

    #16917
    admin
    Keymaster

    Where exactly did you install the game? Normally, it would be placed in c:/GOG Games.


    Space. The final frontier.

    #16919
    Blazing
    Participant

    Its in D:Independence War 2
    I just tried a reinstall in C:GoG Games
    just to make sure same error same problem Just diffrent crash time frames properly because of it been a SSD
    I still like to know where the game puts it saves since i got none.

    #16923
    admin
    Keymaster

    The games saves are in a folder called “saves” in the game directory.

    Other people are popping up on Steam and GOG with this issue now:
    http://www.gog.com/forum/independence_war_series/cannot_save/page1

    I really think this is a problem with a third-party program, because I can confirm that the game saves fine on Windows 7.


    Space. The final frontier.

    #16925
    Blazing
    Participant

    While messing around i did find both causes now apparently the save issue is really simple… GOG did something stupid in there last installer it does not make the “saves” folder i downloaded a older installer from hard searching the net and yea… that installer did give me the saves folder and works fine.

    The sound issue is sound chip on the motherboard related i tried a compleatly diffrent codec and it didn’t change a thing while on my new gaming laptop (I had one ordered and it came in two days ago finally) the game runs 100% perfectly it had the save issue too from the newest GOG installer so i used the old installer its all fine now.

    In short… the save problem is a mistake from GOG’s installer missing the saves folder on install
    the sound issue is hardware related because even changing to microsoft’s own codec didn’t work and my laptop has the same codec as my desktop and it worked perfectly there but has a older sound chip

    Yea long post again but i hope it clears up the issues for maybe feature people i can play now on my laptop instead

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